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    Marketing for hotels and B&Bs

    Take back your direct customer relationship

    Win back your former guests before each season by email and SMS, publish on Instagram, manage Google reviews: Ooklo covers your hotel's direct communication with Mistral AI, from a single app.

    Independent hotel and B&B challenges

    • Booking and Expedia commissions eating into the margin (15 to 25% per night)
    • Google reviews to moderate on top of Booking and Tripadvisor
    • Seasonal peaks and troughs that demand fine marketing animation
    • Hard to retain: guests forget the place between two stays

    What Ooklo does for your hotel or B&B

    Pre-season email and SMS win-backs

    Before each high season, win back your former guests with a direct offer (no Booking commission). Mistral AI drafts, you send.

    Instagram and Facebook publishing

    The AI creates your posts (room, view, experience, local tips) in your property's identity.

    Google review replies

    For each Google review, the AI suggests a reply in your tone. You confirm in one click.

    Digital catalogue

    Share your rooms, services and experiences (breakfast, spa, activities) by QR code, SMS or WhatsApp.

    Centralised Booking & Tripadvisor reviews (Coming soon)

    Coming: all your reviews (Google, Booking, Tripadvisor) in one inbox, with AI-assisted reply drafting.

    Frequently asked questions from hoteliers

    How does Ooklo help cut Booking and Expedia commissions?

    By directly winning back your former guests by email and SMS before each season, you recover bookings without commission. Email and phone capture happens at arrival or via PMS export (CSV).

    Does Ooklo integrate with my PMS?

    You import your customer file today in a few clicks as CSV or Excel from your PMS. Native PMS integrations (Mews, Cloudbeds, Little Hotelier, etc.) are coming in the next few months — the platform rolls out very fast.

    Does Ooklo handle Booking and Tripadvisor reviews?

    Ooklo today handles Google reviews with AI-assisted reply drafting. Aggregation of Booking and Tripadvisor reviews in one inbox is coming very soon — the platform evolves every month with new features.

    Can I manage several properties?

    Yes. The Multi plan runs several hotels or B&Bs from one interface with roles, per-site permissions, SSO and consolidated dashboards.

    Does my customer data stay in Europe?

    Yes. Ooklo is GDPR-native, hosted at OVHcloud and Scaleway in France. No transfer outside the EU. Standard DPA included.

    Take back your direct bookings

    Start for free, no credit card. First seasonal win-back ready in 5 minutes.